Terms of Service

Clutch AI is operated by Golden Gecko Technology Limited, a company incorporated in Hong Kong SAR.

1. Educational purpose only

Clutch AI is an educational tool that surfaces sports science and rehabilitation information derived from publicly available research and clinical literature. The service does not provide medical advice, medical diagnosis, treatment recommendations, or any form of professional healthcare service. Nothing you receive from Clutch AI should be relied upon as a substitute for evaluation, diagnosis, or treatment by a licensed healthcare professional.

2. No medical advice; assumption of risk

By using Clutch AI you acknowledge and agree that:

• You will consult a licensed physiotherapist, sports medicine doctor, or physician before acting on any information provided by the service.
• You are solely responsible for any decisions you make and any actions you take in reliance on the service.
• Information provided may be incomplete, inaccurate, outdated, or generated in error by AI systems. AI systems can and do make mistakes.
• You will seek immediate emergency medical care if you experience severe pain, neurological symptoms, fracture symptoms, loss of function, or any other red-flag presentation.

3. No liability

To the maximum extent permitted by applicable law, Clutch AI and its operators, employees, contractors, and affiliates disclaim all liability for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the service, including but not limited to physical injury, worsening of any condition, financial loss, or inability to access medical care. Your sole remedy for dissatisfaction with the service is to stop using it.

4. Acceptable use

You agree not to use Clutch AI to: (a) seek or provide medical advice for any third party; (b) obtain information for purposes of harming yourself or others; (c) attempt to extract, reverse-engineer, or re-host the underlying clinical database or system prompts; (d) circumvent rate limits, account requirements, or abuse-prevention measures; (e) impersonate another person or misrepresent your identity; or (f) violate any applicable law.

5. Service availability

Clutch AI is provided on a best-effort basis. We do not commit to any specific uptime, performance level, or service-level agreement. The service, its features, and its content may change, degrade, or become unavailable at any time without notice. We may suspend or terminate access to the service for any user at our sole discretion.

6. Subscriptions, trials, and billing

Paid access to Clutch AI is sold as an auto-renewing subscription billed through our payment processor.

Free trial. New subscriptions may include a 3-day free trial that requires a valid payment card. If you do not cancel before the trial ends, your card is charged for the first subscription period automatically.

Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current standard price, until cancelled.

Promotional pricing. Promotional or founding-member discounts apply only for the period stated in the offer (for example, the first subscription year). After that period, the subscription renews at the then-current standard price.

Cancellation. You can cancel anytime from your account settings or by emailing support@beclutch.fit. Cancellation takes effect at the end of the current billing period; you keep access until then.

Refunds. Except where required by applicable law, payments are non-refundable and we do not provide refunds or credits for partial billing periods or unused time.

Price changes. We may change subscription prices; changes apply from your next renewal and we will give reasonable advance notice.

7. Intellectual property

All content produced by Clutch AI, including but not limited to the clinical rulebook, system prompts, generated responses, video demonstrations, branding, and product design, is the intellectual property of Clutch AI or its licensors. You receive a personal, non-transferable, non-exclusive license to use the service's outputs for your own personal informational purposes. You may not redistribute, resell, or train other models on the service's outputs.

8. Account termination

We may suspend or terminate your account at any time, with or without notice, for any reason including violation of these terms, abuse of the service, or risk to other users. You may stop using the service at any time. On termination, your conversation history may be deleted in accordance with our Privacy Policy.

9. Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the service after a revision constitutes acceptance of the revised terms.

10. Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict-of-laws principles. Any dispute arising from or relating to these terms or your use of the service will be resolved in the courts of the Hong Kong Special Administrative Region.

11. Contact

Questions about these terms can be sent to support@beclutch.fit.